Thank you for your patience as we deal with the aftermath of Hurricane Irma. At this time we are back up to normal operations BUT there are areas of the country that are still having Fed Ex Ground delivery delays. Before ordering please check with the Fed Ex Ground office in your local area to see if they are delivering on time. South Florida Rodents CAN NOT guarantee frozen shipments at this time due to delays caused by Fed Ex Ground. The only way we will Guarantee the shipment is if you choose Fed EX overnight shipping. Sorry for any inconvenience this may cause. Thank You From all of us here at South Florida Rodents, your true rodent professionals.